We want you to make an educated decision when deciding to purchase an extended service plan. We're happy to provide you with all the facts about our service.
Extended Service Plans offered by GreenUmbrella.com, Inc. are issued, serviced and administered by companies owned and operated by The Warranty Group. Click here to learn more about The Warranty Group.
New Customers
Do you want to know if something is covered? You can call us toll free at 1-888-698-6273 if you are interested in finding out more about GreenUmbrella.com or to sign up for an Extended Service Plan purchased through GreenUmbrella.com.
Current Customers
To file a service request, call TWG Innovative Solutions toll free at 1-888-484-2567 to request service on any one of your eligible products. There is a network of over 25,000 screened and approved service contractors ready to address your problem. You may be required to provide a copy of your original purchase receipt when requesting a repair.
About GreenUmbrella.com
GreenUmbrella.com provides a direct-to-consumer, all-in-one extended service plan, empowering consumers to collectively protect an unlimited number of home electronic, computer and appliance purchases for one low monthly fee of $9.95. The revolutionary service is part of Experian InteractiveSM, whose family of products includes FreeCreditReport.com, PriceGrabber.com and LowerMyBills.com, which aims to empower consumers with opportunities to manage the key financial aspects in life, now by bringing cost-effective options to the table for extended warranties.
About TWG Innovative Solutions
The extended service plans are administrated by TWG Innovative Solutions (TWGIS), a company owned and operated by The Warranty Group. The Warranty Group is the world's largest single-source provider of extended service plan solutions with over 20 years of experience in the service plan business. To learn more about The Warranty Group you can visit their website at http://www.thewarrantygroup.com.
About Virginia Surety Company, Inc.
You can rest assured that coverage will be available for you when you need it because the obligations of your extended service plan are insured by Virginia Surety Company, Inc. Founded in 1927, The Virginia Surety Company, Inc. is the principal U.S. property and casualty insurance company of The Warranty Group. Virginia Surety Company, Inc. and its affiliate companies have built a leadership position as one of the largest underwriters of insured service plans and warranty products in the world. Virginia Surety maintains an AM Best Company financial strength rating of A-.This rating is assigned only to companies that have, in the opinion of AM Best Company, an excellent ability to meet their ongoing obligations to policyholders.